The platform was allegedly booked for not providing services to their 15 lakh customers across the nation even after taking payment.
As per media sources, one of the 60 zonal distributors, Chetan Dixit in Aligarh had lodged a police complaint against 13 persons, including five directors of the company, for allegedly not providing services to around 50,000 customers in Aligarh zone since June 2019. The operator was acquired by Pantel Technologies Pvt Ltd. He also alleged that they made an attempt to kill him when he had demanded his money back.
All of the suspects have been booked under sections 307 (attempt to murder), 420 (cheating), 406 (criminal breach of trust), 504 (intentional insult with intent to provoke breach of the peace) and 506 (criminal intimidation) of IPC at Kawarsi police station.
As per claims made by Dixit, when he contacted the company’s office bearers, they assured to re-start the services but later they stopped even responding to his calls and emails.
He said: “When I went to meet them in their Noida office, they abused and misbehaved with me. They even threatened to kill him. He told TOI that he had made a payment of Rs 80 lakh, including Rs 15 lakh cash, to them.”
As per Aligarh-based distributor, their customers, who had paid Rs 2,250 per connection for subscribing to the services, started facing problems after the service provider had stopped broadcasting many channels in February 2019. He alleged that they completely stopped broadcasting from June 2019, due to nonpayment to the channels subscribed for the viewers.
Independent TV was originally launched as Reliance Big TV on August 19, 2008. The service acquired 1 million subscribers within 90 days of launch, due to limited competition from other operators in the market. The service was later renamed to Reliance Digital TV. The operator was acquired by Pantel Technologies & Veecon Media in January 2018. In March 2018, the company launched a pre-booking DTH offer. The company took bookings and collected revenue from customers, but the connections were not installed.
After launching the DTH offer, the Pantel Technologies & Veecon Media group rebranded the company as Independent TV. The company was unable to provide installation to customers, as their agreement with Star India group had expired due to nonpayment. On July 23, 2018, Telecom Disputes Settlement and Appellate Tribunal (TDSAT) requested Star India and Independent TV to enter into a fresh agreement within 4 weeks. The company’s services were disrupted after further payments to the Antrix Corporation were missed. Independent TV closed its services on June 12, 2019.