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Tuesday, 14 May 2019 05:24

TRAI releases EoI to empanel agencies for inspection of TV households

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An expression of interest (EoI) for empanelment of companies for inspection of consumer TV households in respect of new regulatory framework for broadcasting and cable TV services was issued by the Telecom Regulatory Authority of India (TRAI) on 10 May.

The goal of the EoI is to invite technical proposals from reputed bidders for conducting a door-to-door inspection by reaching out to consumer households and checking the TV Services of the consumer on the various parameters of the regulations.

The last date for submitting the EoI is 27 May while the last date for seeking clarification is 21st May.


As per TRAI release, the scope of work includes:

a) Devising a physical/electronic form for inspection of the consumers on the various provisions of the regulations and Tariff Order. Some of the major points are mentioned in the EoI.

b) Visiting the consumer households, checking some of the parameters on the TV Screen itself

c) Recording the consumers’ feedback in the physical/online form devised.

d) To cover households of different DPOs (5-10 households per DPO)

e) Support of different languages in the devised form according to the languages spoken in different states of the country.

f) Report generation based on the data collected explicitly highlighting the contraventions of the various provisions of the regulations/tariff order by the DPOs.

g) Report to be generated on the following criteria:

• State-wise

• Digital Addressable Systems (DAS) area wise as notified by Ministry of Information and Broadcasting (MIB)

• DPO wise

For more information, visit TRAI website.

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